Terms of Service

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These Terms of Service ("Terms") govern your access to and use of tailwindinteractive.com, including its forms, staff portal and other services made available through the website (collectively, the "Website").

The Website is operated under the name Tailwind Interactive ("Tailwind Interactive", "we", "us" or "our"), an independent Roblox game development group operating from the United States.

By accessing or using the Website, you agree to these Terms. If you do not agree, you must stop using the Website.

1. About Us

Tailwind Interactive is an independent Roblox game development group operating under the ownership and direction of its Founder, known as Truckerpilot.

Tailwind Interactive is not currently a separately incorporated legal entity. Its projects, intellectual property, digital assets and operations are currently owned or controlled by its Founder, unless otherwise expressly agreed.

The Website is operated under the Tailwind Interactive name by its Founder.

Tailwind Interactive develops and manages games on the Roblox platform, including Airport OPS.

Tailwind Interactive is not affiliated with, endorsed by or sponsored by Roblox Corporation. "Roblox" is a trademark of Roblox Corporation.

Your use of Roblox and any games hosted on its platform is also subject to the Roblox Terms of Use and any other applicable Roblox policies.

The Website is operated from the United States. Its servers and certain third-party services used to operate it may be hosted or processed in other countries, including countries within the European Union. Further information about international data processing is provided in our Privacy Policy.

2. Eligibility and Age Requirements

You must be at least 16 years old to access or use the Website, including its forms, services and staff portal.

By using the Website, you confirm that you meet this minimum age requirement.

Additional age requirements apply to certain activities:

• General Website use: Minimum age of 16.
• Staff applications: Minimum age of 16.
• Developer applications: Minimum age of 18.
• Ban appeals: Minimum age of 16.

You must not misrepresent your age or provide false information to bypass these requirements. We reserve the right to reject submissions or restrict access where we reasonably believe these requirements have not been met.

3. Acceptable Use

You may use the Website for lawful personal and non-commercial purposes, subject to these Terms.

When using the Website, you must not:

• Attempt to access accounts, systems, areas or information for which you do not have permission.
• Bypass, interfere with or compromise the Website's security measures.
• Distribute spam, submit automated or fraudulent forms, or deliberately overload or disrupt the Website.
• Impersonate another person or provide false, misleading or inaccurate information.
• Submit, upload or distribute unlawful, hateful, harassing, sexually explicit or otherwise inappropriate material.
• Submit content that infringes another person's intellectual property, privacy or other rights.
• Copy, scrape, reproduce, redistribute or commercially exploit the Website's content or data without our permission.
• Interfere with the operation, availability or integrity of the Website or its services.

We may restrict or terminate access where we reasonably believe these rules have been violated.

4. Applications and Ban Appeals

The Website may provide forms for staff applications, developer applications, ban appeals and other organisational purposes.

By submitting a form, you agree that:

• All information and answers must be truthful, accurate and complete to the best of your knowledge.
• Application answers must be your own work. False, misleading, copied or AI-generated answers may result in rejection.
• You must meet the applicable minimum age requirements set out in Section 2.
• You must not submit multiple, duplicate, fraudulent or abusive applications or appeals.
• You must provide any additional information reasonably required to review your submission.

Submitting an application does not guarantee acceptance, employment, a staff position or any other role within Tailwind Interactive.

Submitting a ban appeal does not guarantee that a ban will be overturned or modified.

Applications and appeals are reviewed by our team. We reserve the right to accept, reject or request further information regarding submissions at our discretion. Decisions are final within the organisation, subject to any rights available under applicable law.

Repeated, abusive or inappropriate submissions may be rejected or ignored.

5. Staff Portal

The staff portal is restricted to individuals who have been authorised by Tailwind Interactive.

Access to the portal is a privilege, not a right. We may grant, restrict, suspend or revoke access at any time, subject to applicable law and any relevant agreements.

Authorised staff members must:

• Keep their login credentials secure and confidential.
• Never share their accounts or allow unauthorised individuals to access the portal.
• Use the portal only for authorised organisational purposes.
• Protect confidential information, internal documents and information relating to players and other staff members.
• Follow all applicable Tailwind Interactive staff policies, including the Staff Rules & Regulations.

Information accessed through the portal must not be disclosed to unauthorised individuals. This confidentiality obligation continues after a staff member leaves the organisation, subject to applicable law.

Violations of staff policies or these Terms may result in warnings, suspension, removal from the organisation or revocation of portal access.

Staff positions are voluntary and unpaid unless otherwise expressly agreed in writing.

Upon resignation or dismissal, staff portal access and organisational permissions may be revoked immediately.

6. Player Statistics and Leaderboards

Certain statistics collected through our games may be displayed publicly through player search features and leaderboards.

These statistics may include:

• Roblox username;
• In-game money;
• Experience points (XP);
• Player level;
• Playtime;
• Other gameplay-related statistics.

Information about which players are currently in a particular game server is restricted to authorised staff and is not publicly displayed.

Statistics may be delayed, modified, reset or corrected due to technical issues, game updates, administrative decisions or other operational reasons.

In-game money, items, statistics, ranks and other virtual content have no real-world monetary value and cannot be exchanged for real-world currency unless we expressly provide otherwise.

For information about the collection, use, storage and deletion of personal data, please consult our Privacy Policy.

7. Donations

Tailwind Interactive may accept voluntary donations through PayPal to support its activities and development projects.

Donations are voluntary contributions and do not constitute the purchase of a product, service, in-game item, rank, staff position or special treatment.

Unless otherwise required by applicable law or PayPal's policies, donations are non-refundable.

Payments made through PayPal are also subject to PayPal's User Agreement.

Tailwind Interactive does not guarantee that donations will result in any particular development outcome, feature, update or other benefit.

8. Intellectual Property

Unless otherwise stated, the Website and its content, including its design, branding, logos, graphics, text, images and other materials, are owned by the Founder of Tailwind Interactive or used under appropriate permission or licence.

You may access and share links to our Website for personal and non-commercial purposes.

You must not, without prior written permission:

• Reproduce or redistribute our Website's content.
• Use our branding, logos or materials in a way that suggests an official affiliation or endorsement.
• Copy, modify or commercially exploit our intellectual property.
• Present our content, branding or materials as your own.

If you submit content to Tailwind Interactive, including portfolio links, suggestions, event ideas or other materials, you confirm that you have the necessary rights and permissions to submit it.

You grant Tailwind Interactive permission to use that content for the purpose for which it was submitted, including reviewing applications, considering suggestions or carrying out related organisational activities. This permission does not transfer ownership of your intellectual property.

9. Moderation and Enforcement

Tailwind Interactive reserves the right to moderate its Website, games and associated communities.

Where appropriate, we may:

• Warn, remove, kick or ban players from our games.
• Reject or remove content submitted through the Website.
• Restrict or suspend access to Website features.
• Reject applications or appeals.
• Suspend or remove staff members from organisational positions.
• Revoke access to internal systems and services.

These actions may be taken where we reasonably believe that a person has violated these Terms, our game rules, staff policies or applicable Roblox rules and policies.

Game bans may include the reason for the ban and may be appealed through our Ban Appeal Form.

We reserve the right to refuse or remove submissions that are inappropriate, harmful, unlawful or inconsistent with our policies.

10. Third-Party Services

The Website may rely on or link to services operated by third parties, including Roblox, Discord, Google and PayPal.

These services are independently operated and are subject to their own terms, policies and privacy practices.

Tailwind Interactive does not control third-party services and is not responsible for their availability, content, policies or actions.

Your use of third-party services is at your own discretion and subject to the applicable terms of those services.

11. Availability and Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis.

Tailwind Interactive is operated by a volunteer team and makes reasonable efforts to maintain the Website. However, we do not guarantee that:

• The Website will always be available or uninterrupted.
• All features will operate without errors.
• Information displayed on the Website will always be complete, accurate or up to date.
• The Website will be free from security vulnerabilities or technical issues.

We may modify, suspend, discontinue or remove any part of the Website or its features at any time.

To the extent permitted by applicable law, we disclaim warranties that are not expressly provided in these Terms.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Tailwind Interactive will not be liable for indirect, incidental, special or consequential losses arising from or relating to:

• Your use of, or inability to use, the Website.
• Website interruptions, technical failures or service unavailability.
• Unauthorised access resulting from circumstances beyond our reasonable control.
• Your misuse of the Website or violation of these Terms.
• Third-party services, including Roblox, Discord, Google and PayPal.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms affects any statutory rights that cannot legally be waived or limited.

13. Changes to These Terms

We may update or revise these Terms from time to time.

The Last Updated date at the beginning of this document indicates when the Terms were most recently revised.

Where we consider a change significant, we may announce it through our official Discord server or another appropriate communication channel.

You are responsible for reviewing the Terms periodically. Continued use of the Website following an update constitutes acceptance of the revised Terms where such acceptance is recognised under applicable law.

If you do not agree with an updated version, you must stop using the Website.

We also reserve the right to suspend or discontinue the Website or restrict access to individuals who violate these Terms.

14. Contact

For questions, concerns or requests regarding these Terms of Service or the Website, you may contact the Website's operator:

Operator: Truckerpilot
Organisation: Tailwind Interactive
Email:

Alternatively, you may open a ticket in our official Discord server and request to speak with a member of management.

Tailwind Interactive
Official Website: https://tailwindinteractive.com/
Email:

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